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A. About the Product Warranty Policy:<\/strong><\/p>\n Arab Inks Trading Company’s warranty policy helps you stay covered in case of manufacturing defects in material, design, or workmanship after purchasing the product.<\/p>\n The duration of the warranty for the products or the accessories will be as per the manufacturer or seller.<\/p>\n Warranty services provided by sellers or brands other than Arab Inks Trading Company are the responsibility of the manufacturer or seller. This includes spare parts availability, repair time, and the quality of repairs. Customers need to contact the brand’s warranty service provider directly in case of complaints or other concerns. If the brand warranty service center is unavailable, Arab Inks Trading Company will assist customers with their claims.<\/p>\n The original invoice is required to verify the serial number and validate the warranty period. If the device was delivered with a warranty card, customers must provide it to service centers to proceed with the claim.<\/p>\n A repair or replacement under warranty does not extend or renew the warranty period. Warranty terms are in accordance with your device manufacturer. In case of delays in resolving warranty claims, customers can claim compensation directly from service providers as per government laws. Arab Inks Trading Company is not liable for this compensation.<\/p>\n Authorized service centers will carry out warranty repairs. In instances where products are bought through a seller, the respective seller’s warranty terms will apply.<\/p>\n The lifecycle of devices may differ, and customers can review the device manual or contact the manufacturer for more details.<\/p>\n A.1 – Warranty Service Policy in Case Pickup and Delivery Is Required:<\/strong><\/p>\n If Arab Inks Trading Company provides pickup and drop-off services (within serviceable areas) as an additional benefit, the warranty repair period would be 25 working days<\/strong>, broken down as follows:<\/p>\n Note<\/strong>: Pickup and delivery services provided by Arab Inks Trading Company are additional services, and Arab Inks Trading Company reserves the right to charge customers for this service. The service is offered at Arab Inks Trading Company\u2019s discretion, and Arab Inks Trading Company also reserves the right to discontinue it.<\/p>\n Guidelines for the Warranty Pickup and Delivery Service:<\/strong><\/p>\n A.2 – Warranty Provided by Brands or Sellers:<\/strong><\/p>\n The device warranty is provided by the manufacturer or their authorized service provider and is subject to the manufacturer’s warranty policies, which can be found in the user manual or on the manufacturer’s official website. To request warranty services, customers must contact manufacturers or their authorized service centers directly, as per the rules and regulations. The list of service providers can be accessed through this link: [Service Center link]<\/strong><\/p>\n Warranty services provided by brand service centers or sellers are not the responsibility of Arab Inks Trading Company. This includes spare part availability, repair time, and the quality of repairs. Customers must contact the warranty service provider directly for complaints or other concerns.<\/p>\n Arab Inks Trading Company provides its own warranty on some devices to ensure the highest quality of service. Customers can contact us for more information.<\/p>\n B. Minute\u2019s Warranty Policy<\/strong><\/p>\n The products listed under Arab Inks Trading Company in the Minutes<\/strong> section on our platform are provided to the customer by third-party sellers. Hence, the following table will be applicable:<\/p>\n Replacements and repaired products or parts will only be shipped to addresses within the purchase territory, and refunds will only be credited to accounts located within the purchase territory.<\/p>\n For any further clarification, please reach out to our customer service.<\/p>\n
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\n Seller<\/strong><\/th>\n Warranty Duration<\/strong><\/th>\n Categories<\/strong><\/th>\n Number of Claims per Issue Type<\/strong><\/th>\n<\/tr>\n<\/thead>\n\n \n Sold by Third-Party Seller<\/strong><\/td>\n As per seller warranty terms<\/td>\n Against whom seller warranty is provided, as mentioned on the product page<\/td>\n As per seller warranty terms<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n